• Worked primarily with Node.js, React, Vue, MongoDB, AWS and Docker on a quasi-agile team

• Designed and implemented web applications that solved various complex technical problems:

• Service for orchestrating AWS cloud infrastructure to streamline deploying services via Slack

• Distributed system for CPE monitoring based on live analysis of Radius accounting packets

• Full stack distributed NMS to help operators triage network issues via single pane of glass

• Secure SSH access to services via tunnels and rbash to democratize debugging deploy issues

• Regularly coordinated with various stakeholders across the organization to:

• Discover pain points that I translated into tickets for our team’s backlog

• Safely roll out changes to critical infrastructure relied on by hundreds of employees

• Worked with Node.js, React, Cassandra, Redis, Vault and Aurora on an agile team

• Built distributed system to support customer service text chat with chatbot integrations

• Led research and design of a Dialogflow integration for our chatbot services

• Conducted a load test analysis on our services and determined scaling requirements

• Certified Writing Tutor for the Writing Center at the UMass Amherst University Library in the Learning Commons.

• Collaborated 1-on-1 with writers of various disciplines and skill levels to guide them at any part of the writing process.