Medford, Massachusetts, United States
• Helped drive a 20% reduction in TSA baggage search time at Logan Airport by building a bag screening simulator for usability testing, improving the travel experience for over 17M passengers each year (Unity, C#).
• Rapidly prototyped the simulator and iterated its architecture, functionality, and interface based on feedback from a multidisciplinary team of 7; project funded by a $1M grant from the Department of Homeland Security.
• Created a cross-platform input system to maintain a consistent user experience across 5 unique hardware devices, integrating telemetry features to reliably collect usability test data on 4 key metrics.