• Engineered a suite of support tools that empowered the customer support team to be asynchronous. Reduced overall ticket volume by 50%, accelerated ticket resolution time by 33%.

• Spearheaded a team initiative to re-architect the core application, mentoring other engineers to deliver a streamlined user experience that increased member engagement and success rates.

• Established and maintained a parallel development environment, ensuring 100% production uptime and providing a stable, isolated setting for rapid feature development and testing.

• Maintained various AWS services and oversaw all company infrastructure

• Designed and developed a web application and mobile app to enable customers to remotely monitor their patients and vitals from a variety of devices.

• Met with stakeholders to discuss product requirements and new features.

• Developed a robust, secure and scalable RESTful API to service the various front end softwares and microservices.

• Designed an advanced notification service to reduce overall notifications to end users by concatenating recent similar events.

• Managed various AWS infrastructure deployments with Terraform across several accounts

• Developed administrator dashboards in React.js in order to modify officer access to law enforcement databases.

• Design and implemented custom GraphQL queries in order to restrict user access to data, adhering to local and federal policy.

• Worked closely with design leads and product managers to review and implement design specifications and requirements for the web based management portal

• Implemented unit and functional tests to ensure code quality in JavaScript

• Improved overall reliability of Ai2’s neural network tasked with identifying and isolating healthcare emergencies from wearable health sensors

• Upgraded health-related data streams in TensorFlow

• Managed diagnostic and health data from intelligent body sensors in order to run data analysis with proprietary neural networks

• Trained learning models in Python to remove outliers and run data cleaning