• Developed and maintained software for a highly available, large-scale production environment consisting of a fleet of over 2000 servers, petabyte-scale.

• Delivered a 20x server throughput enhancement by collaboratively developing a Golang microservice and executing canary deployments within a Kubernetes production infrastructure.

• Helped drive the design and implementation for green-field distributed backup scheduler Golang microservice.

• Automated processes to connect and retrieve information from the containers within Kubernetes, improving efficiency and productivity.

• Worked with sustaining engineering team to address several top problems, resulting in hardened systems with hundreds of thousands fewer errors.

• Tech stack includes: Go, Java, Scala, Python, JavaScript, MySQL, Kubernetes , Redis.

• Developed custom software systems for enterprise CRM solutions, meeting customer requirements and delivering new features and bug fixes.

• Collaborated effectively with an interdisciplinary team of contractors across multiple locations to ensure project success.

• Contributed to the development process in an Agile environment, ensuring efficient delivery of high-quality software solutions.

• Tech stack includes: Java, Spring, JavaScript, Angular, Typescript, Oracle.

• Provided remote IT support for over 2,500 internal users, ensuring smooth operations and minimizing downtime.

• Configured and maintained thousands of workstations within the organization, optimizing efficiency and productivity across the organization.

• Developed comprehensive troubleshooting documentation, empowering users to resolve issues independently and reducing support ticket volume.

• Streamlined the onboarding process by creating informative documentation that facilitated quick and seamless integration for new employees.

• Leveraged expertise in TCP/IP, Active Directory, DNS, VPN, SCCM, and ServiceNow to deliver top-notch IT solutions and support.