• Autonomously spearheaded Viva Engage integration with Copilot Studio, partnering with cross-functional teams to align on tech strategy, user flows, and UX concept designs, securing VP buy-in for Agentic scenarios, projecting 63K increase in unique users

• Increased premium user base by 111K and closed 65% user adoption gap within 3 months by conducting E2E quant and qual research, collaborating with senior stakeholders and leading cross-functional teams within data, customer experience, and product, converting 2/3 Fortune 500 prospects through crisp product value proposition, strategic alignment and thoughtful product demos

• Contributed to viral loop acceleration strategy and roadmap curation, helping to categorize 45 features into 4 themes, prioritize based on strategy and customer needs, and focus on 2-3 high-impact features per quarter to better communicate customer value

• Secured leadership buy-in for data-driven product enablement and admin capabilities MVP proposal, projecting 193K MAU increase by prioritizing user pain points using RICE scoring and defining scope for enablement, licensing, and admin features

• Educated team on network effects and platform management, sharing four launch and adoption strategies for products with two-sided network effects, and analyzed the success of employed strategies to guide future growth initiatives

• Identified 15 adoption and early product growth opportunities through primary and secondary research, including 52 expert and 6 Fortune 500 client interviews, market gap analysis, and data analytics within 6 weeks

• Strategized product growth acceleration roadmap to increase user engagement by 20% and department KPI by 400% in 3 months, while planning 4 AI model improvements and collaborating across teams to forecast 25% quarterly adoption increase

• Led cross-functional teams of product, UX design, engineering, and marketing to develop, prioritize, and execute annual product roadmap, contributing to 25% increase in attach rate among Fortune 500 clients within first 2 months

• Spearheaded E2E MVP GA rollout for user feedback and satisfaction dashboard, managing product requirements, user stories, and collaborating with 2 SCRUM teams of 5 mid/senior-level software and QA engineers in 6 months using Agile methodologies

• Collaborated with PR team to draft 5 product release documents, ensuring timely publication aligned with feature GA dates

• Accelerated new hire ramp-up by 17% saving 320 man-hours/year by voluntarily creating Product Manager Onboarding program

• Generated $200K revenue in 2 years and ensured 75% repeat deals by leading the development of 46 custom E2E virtual event platforms hosting 10K attendees and managing C-level stakeholder expectations

• Managed project team contractors from 15 countries across 4 continents, fostering an inclusive and safe working environment

• Communicated project deliverables, milestones, and achievements to key stakeholders at all organizational levels

• Received a perfect 7/7 rating from customers for effective stakeholder communication