Technical designer obsessed with crafting intuitive, high-impact digital experiences. Formerly, co-founded Heirloom and consulted for Mattel. Currently, leading design for chat experiences at Capital One, curious about emerging tech and itching to help build something bold.

Experience

Capital OneSenior Product Designer

2025 — Now

New York, New York, United States

I am a design lead for our assistance portfolio, driving the design of our live agent chat feature as well as enhancing our digital chatbot and assistance space

Capital OneProduct Designer

2021 — 2025

McLean, Virginia, United States

Ideated, designed and oversaw the implementation a new digital help page that would help save operational costs and improve the customer self-servicing experience

Designed and updated features within our profile space

HeirloomChief Technology Officer

2020 — 2021

Los Angeles, California, United States

Capital OneProduct Design Intern

2020 — 2020

McLean, Virginia, United States

Designed UI experiences and led user testing for a product that targets a younger consumer audience

Spearheaded a research project that focused on personalization and customization through discussion, analysis and synthesis

Mattel, Inc.Creative Design Consultant

2019 — 2019

Los Angeles, California, United States

Delivered a multi-media product for Hot Wheels to increase the brand awareness and adoption of an audience whose exposure to digital play decreased their use of and interest in physical products

Designed presentations to gain stakeholder buy in and ensure they stayed informed throughout the process

Education

University of Southern California

Experience+2

Education

Bachelor of Science - BS

Experience