Experience
2025 — Now
United States
As the Account Manager at Verified Appointments, I help home service businesses grow by giving them something far more valuable than “leads” — exclusive, verified appointments with homeowners who are ready to talk.
I manage the full client experience from onboarding through ongoing optimization. My role is to make sure contractors, remodelers, roofers, HVAC pros, and other service companies get consistent, high-quality booked consultations that match their criteria.
I oversee appointment performance, communication, targeting strategy, and client expectations. I review call activity, coordinate with our AI calling teams and verification teams, and make sure every client understands how to scale using our ads-optional systems, including our AI Viral Vidz traffic engine.
I simplify the process for busy business owners by making sure their calendar stays full, their account stays optimized, and their results stay consistent. When clients need more appointments, want to adjust criteria, or want to grow aggressively, I guide them through the right steps.
At the end of the day, my mission is simple:
Help contractors book more jobs, stay profitable, and grow using smarter, AI-powered appointment systems.
2015 — Now
As an AI Chatbot Developer and Digital Marketing Strategist at Umbrella Local, I have had the privilege of working on groundbreaking projects that have reshaped the way businesses engage with their audience. My role primarily revolves around harnessing the power of AI chatbots to not only streamline business operations but also to create a holistic digital ecosystem that thrives on automation, user engagement, and conversion optimization.
AI Chatbot Development: In my tenure at Umbrella Local, I've been at the forefront of AI chatbot development. I've conceptualized, designed, and implemented chatbots that are more than just scripted responders; they are learning entities. These chatbots use machine learning algorithms to understand user behavior, preferences, and pain points, adapting and improving with every interaction. The result? Chatbots that anticipate user needs, answer questions in real-time, and even provide personalized recommendations.
Driving Traffic: The chatbots I've developed play a crucial role in engaging website visitors, providing instant assistance, and gently guiding them towards valuable content and services.
Conversion Mastery: Converting website visitors into leads and appointments is where AI chatbots shine. I've integrated these chatbots with CRM systems to automate lead capturing and nurturing. Beyond just collecting contact information, our chatbots qualify leads, schedule appointments, and send timely reminders.
Follow-up and Engagement: AI chatbots excel in follow-up and engagement. They send tailored follow-up messages, gather feedback, and provide valuable insights into customer preferences.
Creating Viral Traffic and Social Proof: AI-powered strategies have allowed us to create viral traffic loops. Chatbots encourage users to share content and offers with their networks, thereby expanding our reach exponentially.
2023 — Now
Freelance Account Relationship Manager in Saatchi AI Development Department
Fostering AI-Powered Client Partnerships
In my role as a freelance Account Relationship Manager within the Saatchi AI Development Department, I specialize in cultivating synergistic collaborations between our cutting-edge AI solutions and discerning clients.
Experience:
My journey is a fusion of diversified industry experiences, equipping me to orchestrate client-centric AI strategies for businesses ranging from startups to industry titans.
Client-Centric Approach:
My unwavering commitment revolves around placing clients at the core of our AI endeavors, weaving solutions that seamlessly resonate with their strategic objectives.
AI Expertise:
Working within Saatchi's AI powerhouse, I am deeply immersed in the ever-evolving landscape of artificial intelligence, ensuring I remain at the forefront of industry trends and possibilities.
Results-Oriented:
My professional compass perpetually points toward results, steering organizations to optimize processes, elevate customer experiences, and unlock data-driven insights through our AI interventions.
Effective Communication:
One of my defining strengths lies in my ability to articulate complex AI concepts in plain language, ensuring a shared understanding and facilitating fruitful collaboration.
Collaborative Mindset:
I thrive in collaborative environments, harnessing the collective brilliance of Saatchi's AI experts to not just meet but surpass client expectations.
Client Advocacy:
I am the unwavering advocate for our clients within the organization, ensuring that their unique insights and needs serve as the compass guiding the development and deployment of our AI solutions.
Ready to Elevate Your Business through AI? Let's Connect!
If you're ready to embark on a transformative journey, one where AI innovation can empower your business, I invite you to reach out.
2020 — Now
Portland, Oregon, United States
Software engineering, Consulting and Marketing.
2010 — Now
United States
Most “marketing agencies” promise the world but fail to deliver. This is because they rely on the same crowded marketing channels as every other agency and don’t need to get you results to get paid. They aren’t invested in your success because they keep your money whether you win or lose.
Our management team boasts over 10 years of generating leads successfully online which is why we are 100% confident we can deliver you results every single time.
Education
Queensborough Community College of The City University of New York (CUNY)
Associate, Internet Technology, Programming and Business Development
2000 — 2002