An innovative problem solver and leader with experience in scaled operations, process design and improvement, and large-scale project management with specific expertise in crisis and change management. Proven success balancing business planning and operations management to deliver business performance.

Experience

MetaSMB Operations Program Manager

2017 — Now

Austin, Texas

MetaSales Program Manager

2016 — 2017

Austin, Texas

Responsible for the training, knowledge, skill development and execution needs for Facebook North America's Small Business outsourced sales teams

MetaSMB Training & Development Specialist

2015 — 2016

Austin, Texas

Responsible for the development, instructional design, and facilitation of the North America Small Business team's Account and Partner Management training programs; managed the training program from organization inception through the growth of 150 employees

MetaClient Services Associate

2012 — 2014

Austin, Texas

Future Problem Solving ProgramResearcher & Evaluator

2011 — 2021

Freelance researcher and writer responsible for the development of curriculum resources appropriate for 4th - 12th grade students on the four topics selected annually the academic school year. Topical work has included Desertification, Disappearing Languages, Social Isolation, Recovering from Disasters, Personalized Medicine and more

Education

Stanford University Graduate School of Business

Stanford Lead: Personal Leadership Certificate

2020 — 2021

Texas A&M University

Bachelor of Arts

2007 — 2011

Experience+3

Education

Stanford Lead: Personal Leadership Certificate

Bachelor of Arts

Experience