– Owned multi-year product strategy and execution for PayPal’s core Payments Platform, defining 2-year roadmaps, north-star KPIs, and success metrics to support $7.5B+ in annual revenue across 30M+ global merchants, including strategic partners Shopify, Meta (Facebook), Netflix, and Spotify.

– Led strategic initiatives like building real-time dashboards powered by AI, network tokenization, real-time account updater, 3DS data-only, 3DS optimizations achieving a 13% increase in global authorization rates. These initiatives were instrumental for PayPal to Partner with Shopify to Power a Portion of Shopify Payments in the U.S., enabling the processing of $40.2B monthly TPV in North America and $10.5B TPV in Europe, while expanding it to 30M+ Merchants globally.

Awards & Recognition

∗ Awarded PayPal Powerhouse Award by Vice President, Payments Solutions Product and Sr. Director

of PayPal Product in Nov 2024 for working customer-back, delivering key insights and impactful features

critical to win the Shopify deal in North America and Europe.

∗ Honored with PayPal Phenom Award by Sr. Director of PayPal Product in Jun 2024 for demonstrating

outstanding partnership and collaboration across stakeholders during multiple product launches.

– Built payment capabilities from zero to scale, leveraging real-time dashboards and deep SQL analysis to identify payment authorization rate bottlenecks; validated solutions via A/B testing, improving global authorization rates by 13%.

– Led customer-back latency reduction initiatives by defining a new Customer Perceived Latency KPI, instrumenting end-to-end checkout flows, and partnering with engineering resulting in:

50% reduction in customer-perceived latency

32% faster guest checkout

20% uplift in global conversion rates

– Launched the next-generation payments platform powering Fastlane by PayPal, directly addressing merchant feedback around checkout friction and abandonment, and setting a new internal performance benchmark for low-latency payments

PayPal Core Payments Platform

– Integrated Shopify France with PayPal, supporting 120+ currencies and enabling Amex, leading to $2M+ annual revenue growth.

– Designed and implemented key features to migrate Real-Time Payments to AWS Cloud, resulting in a 20% increase in traffic processing capacity while reducing operational costs, enhancing system scalability and efficiency.

• Designed and implemented Straight Through Processing (STP) to automate end-to-end payment flows, eliminating manual interventions and enabling real-time transaction processing, resulting in a 50% reduction in processing time compared to batch operations.

– Designed, developed and owned RESTful APIs with a focus on scalability and low latency for Infor’s SaaS-based Cloud BI & Analytics software - Birst.

– Integrated BI and Analytics App on a multi-tenant cloud, yielding $1.2M in annual revenue.

– Designed authentication protocols to enable SAML SSO for users to seamlessly use Birst features.

– Developed RESTful APIs using LAMP stack for the Educational Assessment product (Engrade) for K-12 school districts.

Engrade accelerates achievement by enabling educators to connect the right learning resources to the right student at the right time. Engrade is the #1 gradebook on the Internet and provides over 15,000 schools and 300,000 teachers with a free and flexible gradebook among a suite of online computer tools to help better education.