• Implement IBM Dimensions infrastructure. Responsibilities include cluster installation, maintenance & optimization.

• Create processes and templates for new online surveys.

• Migrating existing surveys and data from legacy platforms to IBM Dimensions.

• Create table & report automation for syndicated products.

• Program online tracking surveys and help data processing team to automate report delivery.

• Oversee offshore online survey programming team.

• Responsible for training and debugging programs of newly acquired company programmers in Dallas, TX.

• Worked as ASP service consultant for service bureau. Responsibilities include client management, finding solutions to client specific problems, and survey template design.

• Responsible for training and helping outsourcing companies.