• Delivered a full-stack, customer-facing DocuSign integration that digitized the completion of 10,000 documents monthly

• Managed a microservice-based communications pipeline that facilitated 12M monthly customer interactions across multiple digital channels including email, SMS, and physical correspondence.

• Conducted online and in-person training sessions for over 1,000 onboarding engineers, highlighting common software vulnerabilities and best practices for mitigation.

• Delivered an auto loan calculator using Express and React that drives 24M monthly financing estimations.

• Won the Navigator Platform 2023 hackathon with a patent-pending machine learning project for generating in-policy auto loan structures

• Managed platform and open-source dependency vulnerability remediation across multiple technology stacks to meet regulatory requirements.

• Developed a full-stack custom payment system using Stripe and Node that fully eliminated manual transaction processing.

• Implemented an internal search platform that increased visibility and delivered actionable insights into the customer pipeline.

• Facilitated discussions with third-party software vendors on privacy compliance solutions, delivering detailed recommendations to the Head of Product for strategic decision-making.