Lead product initiatives using Agile methodology with responsibility for delivering and managing new product and integration opportunities. Participate in driving all stages of an initiative's life cycle including: ideation, user experience and design, requirements/use case development, testing, rollout, and post-implementation support.

Managed multi-million dollar relationship between American Express and Bank of America having several million credit card accounts and billions of dollars in credit card outstandings. Managed multiple marketing efforts to drive increased account volumes and revenues. Negotiated marketing and other contracts with American Express to drive account growth and revenue. Acted as liaison between merchant services and large commercial business areas and payment networks.

Managed technology and operations for the American Express network and the various PIN Debit networks (Cirrus, NYCE, etc.). Served as project manager to ensure bank compliance with the Frank-Dodd Act including the Durbin Amendment. Managed multiple network-specific projects that resulted in either increased revenue or decreased expenses for the corporation.

Managed company-critical projects affecting over 4,000 Affinity Partners. Lead the project design and build through the full product development lifecycle. Produced documentation that supported and/or facilitated business requirements, project plans and task lists. Managed the change control process of requirements throughout the duration of the project and assessed risk accordingly. Developed test plans, coordinated testing resources, and ensured testing was executed according to the testing standard operating procedures. Managed implementation and post-implementation project evaluations and incorporated learning into future projects.

Managed company-critical projects for internal and external business customers including new product introduction, new partnership integration, and the implementation of new capabilities. Maintained, organized, and documented all business objectives and project requirements. Produced documentation that supported and/or facilitated business requirements, project plans and task lists.