• Redesigned Verizon Home App network features, rising App Store ratings from 2 starts to 4+

• Led development of AI troubleshooting, creating AI-friendly custom knowledgebase documents

• Led design for key network data visualization features, working to ensure that complex data is understandable for everyday users

• Launched large-scale user research, guiding feature prioritization

NomadGo

• Designed AR Scanning experience for AI-powered storage tallying, reducing the amount of time spent counting stock

• Gamified storage tasks, increasing engagement for retail workers

Bristol Wave Seafoods

• Designed a data ingestion system to simplify the input of product data for warehouses and distribution increasing data input efficiency by more than 300%

Diablo Golf

• Led the redesign of a leading mobile Golf Handicap tracker, boosting user retention, and improving average user reviews by ~23% by completion

Allied Steel

• Designed and implemented a product customization system for a metal fabrication ecommerce site, enabling customers to personalize their purchases

• Crafted and curated AI behavior, enhancing accuracy, for integration of Gemini into Google Search

• Designed Ask Photos interactions and personality for Gemini search integration into Google Photos

• Teaches UX/UI Design methodology to cohorts of 30+ students

• Leads activities, exercises, and live demonstrations to reinforce best practices in Design Thinking

• Mentors and prepares students for future careers in UX/UI Design

• Designed and implemented an automated email system for an energy safety inspection service, streamlining communication processes and improving customer engagement

• Redesigned a Safety Inspections Dashboard allowing managing teams to effectively track completed inspections and potential problem areas at a glance