• Designed, wireframed, and tested the updated online student loan application. Updated patterns and interactions, introduced device-agnostic and accessible flows, developed and implemented our new design system, and applied the company rebrand.

• Presented designs and represented the UX department in front of oversight committees including the CMO and senior corporate leadership.

• Researched, tested, and designed a Loan Cost estimation tool utilizing the Lean UX process. Evangelized Lean across the Agile-focused organization, promoting iterative design, testing, and research to produce a product outside of the confines of a provided solution.

• Mentored students in the UX Design Immersive Program. Provided project and portfolio instruction and feedback, reviewed deliverables, and offered daily advice and encouragement to aspiring designers.

• Assisted instructor with classroom and curriculum management, including course and lecture planning, ideation, and grading.

Completed 400+ hours of immersive training in User Experience Design by industry experts. Over the course of 10 weeks, we completed and presented four design sprint projects.

This program encompassed the end-to-end UX Process, including:

• Design Process

• User Research

• Persona Development

• Visual Design

• Rapid Prototyping

• Wireframing

• Usability Testing

• Client and Stakeholder Management

• Information Architecture

• Tool Training