• Led B2B development initiatives to scale technical capabilities, streamlining customer onboarding and enhancing PunchOut quote and order processing efficiency.

• Allocated and distributed work capacity within the team, ensuring effective task assignment to meet business goals while meeting own workload.

• Implemented, configured, and deployed an automated email alert system within internal middleware, ensuring timely notifications of order issues to key stakeholders.

• Served as the primary point of contact for B2B production issues, effectively resolving customer concerns through log analysis, data history troubleshooting, and direct client collaboration.

• Drove team efforts to design and redesign services to support decoupling of the existing platform architecture, utilizing a multi-step process including architecture review, work breakdown, task assignment, and implementation.

• Enabled automated lab workflow processing through Kafka message brokering and consumption, and data persistence that eliminated the need for human intervention to allow sequences of workflows to be run in scale.

• Responsible for creating and implementing math-based algorithms based on laboratory equations that calculated various characteristics of DNA like fluorescence and concentration.

• Using Python and Django, designed and managed a configurable notification service that utilized emails and Slack channels specified in yaml configuration files to send messages in response to configurable predetermined database events.

• Designed and created a programmatic system of preparing internal lab-based resources allowing lab operators opportunities to recover any bad data by having the ability to start at any workflow within a sequence and finish in an automated fashion.

• Led many cross-functional system and software design meetings in which designs were created, discussed, and planned to be implemented to become new features.

• Provided consistent cross-functional support to various teams including the lab through database-affecting python scripts and admin console support to address any immediate issues that would have impacted crucial test results.

• Created a seamless end-to-end caretaker hiring flow by integrating with third-party APIs that improved payment processing and background checking.

• Corrected data corruption and management issues affecting PSQL databases and AWS server reliability by identifying and implementing improvements including data utilization and standardization, and external and internal API communication.

• Served as the engineering partner to product management in the assessment, re-design, and resolution of key UX flow processes that were causing revenue loss; redesigned backend logic and implemented Django backend and React frontend changes to resolve.

• Rapidly iterated the design, organization, and development of sitemaps, collaborating with the product team to identify experiments, tests, and improvements increasing overall SEO rank to a consistent 91 Score across all pages.

• Took ownership of testing API and platform performance by writing exhaustive unit tests for new or refactored APIs.

• Took the lead and managed technical debt reduction efforts requiring the refactoring, optimization, and organization of backend .NET legacy code across multiple applications; work resulted in drastically reduced server workload through efficiency, memory management, MongoDB utilization and inter-service communication.

• Owned the internal re-tooling initiative including defining requirements through internal stakeholder interviews, building prioritization consensus, and development; efforts resulted in over 50% efficiency for daily QA activities.

• Improved internal platform frontend Angular functions to meet UI/UX requirements and improve performance related to load time and usability.

• Satisfied internal stakeholder and customer requirements through frequent meetings to discuss custom features and balanced those feature requests against the current goals of the company.

• Identified solutions for competing stakeholder preferences by defining scope, objectives, and timelines on a per-project basis.

• Designed, implemented, and managed all aspects of the platform’s custom token-based security system through dynamic access control to modulate restrictions based on client security preferences and network setup.

• Architected and managed the platform’s extensive network of .NET and NodeJS microservices by defining core requirements, security standards, and RESTful practices with scalability in mind.

• Analyzed and optimized the platform's AWS SQL databases and EC2 instances through diligent

monitoring, performance evaluations, and frequent updates.