Drove UX design for key workflows of a new AI agent builder, enhancing a chat agent builder experience by adding file uploads, improving navigation, and reducing friction in complex setup flows allowing a simpler task completion.

GenAI experiences:

• Designed and launched a AI conversational experience through user testing, prototyping,

refining interaction patterns to deliver a delightful, user-friendly experience.

• Designed and delivered intuitive, user-centered features through collaboration, iteration, and testing, balancing user needs with business goals.

• Enhanced the product’s visual identity and design system, improving consistency and streamlining the handoff from design to development

AI/ML products:

• Drove the systematic redesign of a core platform view, establishing an improved visual design system across 21 components to significantly reduce cognitive load and improve accessibility.

• Drove design validation through internal A/B testing with 28 internal stakeholders, ensuring the new visual language upheld principles of visual consistency and scalability across the entire platform.

Designed 0-> 1 cake pricing tool and marketplace for home bakers through UX research and iterative design at an early startup environment.

Developed new concepts supplementing existing product lines with prototypes and concept renderings. Conducted market research in order to understand product scope and created concepts for personalization features and package design.