Experience
2024 — Now
Sunnyvale, California, United States
• Responsible for the quality, consistency, and accuracy of a project. Communicate the impact of design decisions in business-friendly language, including quantitative metrics or business KPIs.
• Influence cross-functional partners in Product, Business, and Engineering; advocating for the value of UX to non-designers
• Lead UX discovery, present discovery insights to stakeholders, validate use cases, and map business processes.
• Leverage discovery insights to scope and plan project deliverables for yourself and other designers in your project team, setting clear objectives and priorities
• Translate use cases into wireframes and prototypes in Figma, applying Walmart’s design system to create accessible, usable, global products
• Communicate the rationale for design decisions to project stakeholders, and lead the hand-off documentation process for engineer.
2023 — 2024
2023 — 2024
Sunnyvale, California, United States
• Creates and manages the user experience designs (design comps, visual design specs, prototypes) for complex and comprehensive projects; defining methods to be used, including competitive audits and secondary research, presenting designs to project and business teams for review; and working with Engineering leads to determine the effectiveness of solutions, producing detailed design documentation and other specifications required to implement design; working with product manager and team to define documentation scope; reviewing project product requirements to ensure correct translation of design; and providing quality assurance (QA) feedback to Engineering, and Product Management prior to launch.
• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
• Supports and leads User Experience strategy and innovation by evaluating the current competitive landscape for compelling customer experiences; analyzing future trends and forecasts in related fields; constructing compelling products outlining present conditions and proposed solutions; and presenting information within and across the organization to gain strategic alignment and encourage change.
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
2019 — 2023
2019 — 2023
San Francisco Bay Area
• Creates and manages the user experience designs (design comps, visual design specs, prototypes) for complex and comprehensive projects; defining methods to be used, including competitive audits and secondary research, presenting designs to project and business teams for review; and working with Engineering leads to determine the effectiveness of solutions, producing detailed design documentation and other specifications required to implement design; working with product manager and team to define documentation scope; reviewing project product requirements to ensure correct translation of design; and providing quality assurance (QA) feedback to Engineering, and Product Management prior to launch.
• Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
• Supports and leads User Experience strategy and innovation by evaluating the current competitive landscape for compelling customer experiences; analyzing future trends and forecasts in related fields; constructing compelling products outlining present conditions and proposed solutions; and presenting information within and across the organization to gain strategic alignment and encourage change.
• Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
2022 — 2022
2022 — 2022
Costa Rica
• Analyze problems, anticipate consequences, and eliminate obstacles to successfully complete projects.
• Concept and collaborate on campaign ideas and digital tactics with a creative team while working on multiple projects.
• Mange and prioritize projects within timelines for project milestones.
• Craft original concepts, execute copy based on established voice/tone, and collaborate with mid- and junior-level writers on copy execution.
• Partner with the Creative leads to concept, write, present, and defend work while addressing client needs.
2019 — 2022
2019 — 2022
Costa Rica
Education
Universidad LCI Veritas