Software Engineering Manager with 10+ years of experience shipping large-scale B2B products. Customer-centric and results-driven, with a proven track record of recruiting and retaining top-performing people.
Experience
2025 — Now
2025 — Now
Canada
• Led production LLM automation for financial crime investigations, reducing manual review dependency and establishing the evaluation, observability, and guardrail foundation for a multi-year compliance automation program projected to drive tens of millions in savings.
• Built an AI-powered Investment Command Center (0→1) that integrates competitive intelligence (LLMs + CV on global ad creatives) with centralized spend insights, surfacing themes, tones, incentives and share-of-voice to country managers. This work accelerated decision-making across channels while automating ~4 FTEs worth of work.
• Founded and led the Investment Machine and Martech engineering teams, scaling systems to support over $100M/year in global performance marketing with a roadmap toward $700M/year in growth spend; built a high-fidelity observability layer delivering 99.999% SLA reliability and proactively preventing regressions that could have caused conversion data loss across critical revenue channels.
2024 — 2025
2024 — 2025
Engineering Manager under AWS CloudWatch organization, overseeing X-Ray and Application Signals products.
• Leading a team of 11 engineers;
• Overseeing AWS X-Ray SDKs, Region Builds, and Backend services.
• Leading AWS Distribution for OpenTelemetry (Java, Python, NodeJS, .NET), enabling new CloudWatch Application Signals features.
• Delivered X-Ray's OTEL endpoint, a Re:Invent launch, in 30 days, enabling customers to integrate OTEL-native stacks with AWS CloudWatch.
2020 — 2024
2020 — 2024
Vancouver, British Columbia, Canada
Senior Engineering Manager on Video-On-Demand and Cloud Video Processing services for Twitch and Amazon IVS, an AWS Product. Twitch is the world's largest live-streaming platform, mostly focused on gaming, and IVS is a set of APIs that allows AWS developers to build video experiences similar to Twitch.
• Delivered $5M+ USD in yearly savings by optimizing storage and compute.
• Shipped critical AWS features, directly helping unblock $30M+ USD in yearly revenue for IVS under the Real-time (WebRTC) and Low-Latency products (RTMP/HLS).
• Led the development and launch of Amazon IVS' recording feature, used by over 95% of customers, making it IVS' most popular feature.
• Improved internal services through effective incident management, proposing and ensuring strict compliance with a 99.999% availability SLA.
• Scaled the team from 8 to 20 engineers, recruiting talent across US, Canada, South Africa and LATAM.
• Tech Stack: AWS (S3, Lambda, ECS, EC2, CloudWatch, Cloudfront, APIGateway), WebRTC, RTMP, Gstreamer, FFMpeg, HLS, GoLang.
2018 — 2020
2018 — 2020
Greater São Paulo Area
Buzzmonitor is a Social Media and Business Intelligence SaaS currently used by Coca-Cola, McDonald’s, Mastercard, Unilever, Google, UFC, Visa, Rede Globo, Renault and 300+ other brands and agencies based in LATAM and Europe.
• Scaled the Engineering, Design, and Product teams from 3 to 28 members.
• Established strategic alliances with Meta (Instagram/FB Partners Program), and Twitter, gaining exclusive access to a coveted suite of partner-only features. Partner status was critical to onboarding lighthouse customers, contributing significantly to business success.
• Built a data architecture and pipeline on top of Elasticsearch that hosts 100+ billion searchable documents, with an average of 6K new items indexed per second.
Slashed infrastructural costs by 70% by moving the data layer from AWS to a private data center.
• Replaced a MySQL-based infrastructure with Elasticsearch, reducing query time by 95%.
Coordinated an R&D project with a leading research team under the Natural Language Processing (NLP) domain, leading to a state of the art classifier for Social Media content. This research accelerated human content labeling efficiency by 300%.
• Defined the product roadmap, driving key architectural changes and balancing feature releases with technical debt management across teams. While working as an Engineer, I was responsible for numerous distributed systems, data pipelines, UIs, autoscaling policies, and alarms, addressing engineering bottlenecks and issues across multiple services.
Tech Stack: Ruby on Rails, Python, Java, AngularJS, React, RabbitMQ, AI/ML, ElasticSearch (Elastic).
2016 — 2018
Education
Universidade Federal do Rio Grande do Norte
Master’s Degree
2014 — 2016
Universidade Federal de Campina Grande
Bachelor's degree
2008 — 2012