Maintain computers and register equipment
Supervise front end including cashiers, refund cashiers, special service cashiers and tool rental cashiers a group of about 20 cashiers and 10 other associates
Schedule cashier's breaks and assign them to registers based on needs of the business
Resolved customer's complaints, answered questions and provided information to customers.
Received sales slip, cash, check, voucher, and charge payments and issued receipts, refunds, credits, and change due to customer, approving markdowns, coupons, and refunds
Creating and grading tests to evaluate the cashier's knowledge of procedure and product.
Set up and maintain the product knowledge files and books for the cashiers.
Maintain reports for the special service desk.
Received awards for helping customers in all the departments and for learning most of the other departments in the store
D.A.W.N