I was on their R&D department that was based out of Seattle. The department was short lived and dismantled.

Tune was acquired in May 2020 and let go of more than half the company, myself included.

I worked with product management to write concrete user stories. I met with customers, ran user interviews, and made prototypes based on that. I also ran usability studies around previous parts of the product and used that information to make existing products more intuitive & user friendly.