• Built major mobile-first feature: Global Search, which dramatically improved our user experience by reducing the number of taps and amount of time needed to accomplish various tasks.

• Took ownership of the internationalization project to support different languages.

• Increased customer delight and loyalty by listening to their feedback and quickly fixing pain points.

• Led development efforts on many successful features that increased customer engagement including a new Dashboard, Custom Alerts, Reminders, a Welcome Flow for new users, etc.

• Proposed and spearheaded a continuous integration initiative that alerts the team of build errors, warnings, static analysis issues, and unit test failures immediately. As a result, the iOS project went from 23 warnings and 18 issues to 0.

• Built and taken ownership of the entire customer section of the iPhone / iPad application. Functionality includes creating new customers, searching for customers, displaying a customer profile with their photos, appointment and order history, notes, preferences, and contact information.

• Designed and implemented functionality such as viewing credit card signatures and payments applied to an order, accepting custom payment methods, supporting local notifications, and various calendar enhancements.

• Improved efficiency for marketers and developers by enabling marketing tools to perform pricing management tasks that previously required a developer to execute, thus eliminating wait times of several days. This was done by designing and building a new API to manage product pricing data.

• Increased productivity for developers by designing and building an extension to a web application with an intuitive drag and drop user interface to simplify the process of configuring products. Saved time by reducing this task from minutes to seconds.

• Facilitated successful launch of first major core product overhaul into the Asian-Pacific market by leading and coordinating development with clients in Australia as the project architect. Quickly adapted to resolve a large increase in project scope caused by a late requirement change and enabled project to launch on time resulting in 166% annual revenue growth.

• Enhanced clarity, flexibility, and maintainability of highly critical component of code base by completely rewriting it, modifying existing database tables, and creating new tables. Roughly 80,000 customer orders per day are affected by this code.

• Improved quality of code base and database by deleting unnecessary code, refactoring legacy code, and dropping extraneous database tables, columns, and stored procedures.

• Recruited talented developers and promoted the company with campus recruiting staff by serving as an alumni ambassador and attending MIT career fairs annually. Also served as a development mentor to two new developers and helped them integrate successfully into the development team and environment.

• Implemented components of program for profiling a real-time operating system using C.

• Wrote software specification for analysis tools that processed profiling data.

• Created hex parsing utility program to convert sampling data to bar graph display.