Piloted and launched automated testing infrastructure

Develop automation for regression testing in Python, Javascript, Robot Framework, Selenium, SQL

Investigate bugs using SQL queries, logging, developer tools, postman api calls, and automation

Create test plans, test cases, and user documentation

Create, scope, and test work items in an agile framework

End to end testing of microservices running in docker containers managed with Kubernetes in Linux and Windows environments

Investigated bugs using SQL queries, logging, developer tools, postman api calls, and automation

Developed end to end automation in Python, using Robot Framework, Selenium, and SQL

Demonstrated proof of quality for product owners and stakeholders

Created test cases in Jira, and Zephyr including steps, data required, prerequisites, and post conditions

Wrote bug reports to inform and documents defects to all stakeholders

Prepared and filed sales and use tax returns for 14 clients on a monthly cadence

Contacted state governments to resolve sales and use tax notices issued to our clients

Acted as point of contact for client representatives via Salesforce, email, and telephone