• Built the foundation for an AI Agent system, integrating prompt engineering and NLP.

• Developed a database for computers and keys with visualization tools.

• Ensured AI scalability, efficiency, and ethical implementation.

• Troubleshot and fixed IT issues while collaborating with engineers to optimize AI solutions.

• Supporting entrepreneurs and small business owners through strategic guidance and innovative solutions

• Advising on product development and branding alignment to enhance market positioning

• Collaborating on initiatives aimed at addressing technical and operational challenges for startups

• Leveraging technology and business insights to drive impactful results and growth

• Spearheaded the ideation and design phase of the startup, leading to the innovative concept of CyberCloak, resulting in versatile product lines tailored for consumer markets, public safety, and military applications

• Crafted the first CyberCloak prototype, following engineer guidelines to balance technical specs with design aesthetics for market readiness

• Conducted comprehensive competitive market research using GT-Metrix and SEMrush tools, performing a detailed SWOT analysis to identify strategic opportunities and threats within the techwear industry

• Crafted the GR-iV e-commerce strategy and Shopify site, prioritizing intuitive design and SEO optimization in anticipation of the brand's official launch

• Assisted customers by providing information and resolving their complaints in an empathic way, leading to 15% higher sales than other team members

• Diagnose and resolve technical issues across various systems including the Topaz machine, Verifone Commander system, Veeder Root system, Payment system, Gas dispensing pumps and printer machines

• Received payment by credit cards and an average of $4,000 in cash daily

• Updated prices on merchandise in-store and in the company database weekly

• Calculated total payments received daily and reconciled them with total sales in the computer system

• Conducted interactive remote campus tours for middle school and high school students

• Provided age-appropriate information about the college, encourage questions from the group, and provide informative answers

• Worked with the Campus Coordinator and other key staff to ensure all tours run efficiently