Delivery Solutions

_________

• Lead research and design for a data generation tooling ecosystem that will reduce project timelines and enable $100 million of new revenue opportunities

• Design self-service internal tools that empower clinical data teams to work more independently, thereby saving 100s of valuable engineering hours each year

• Create an operational workflow to manage an offshore data processing workforce, enabling Flatiron to comply with regulatory requirements, expand internationally, and reduce data processing costs by a projected $5+ million

Unstructured Data Processing

_________

• Design an end-to-end demand forecasting tool to improve forecast accuracy, and reduce amount of time spent by users when scoping projects and creating forecasts

• Enhance the search experience of a frequently-used operational tool with the aim of decreasing time-to-result, and reducing onboarding costs for new users

• Host “Figmaversity” classes to educate other Flatiron designers on Figma best practices

API/Platform

Performance

Innovation

• Led the redesign of an Android SMS backup app to align it with native platform guidelines and increase user engagement rates

• Designed a new reporting portal for our high-availability and disaster recovery solutions while collaborating with designers, researchers, and product managers

• Partnered with customer service to redesign our Contact Support webpage and reduce call volume