• Create, Design and Test Mobile, Web and Consumer applications

• Develop and evolve research methods varying in scale, scope, approach and timeline

• Guide actionable steps based on data both qualitative and quantitative

• Market research

• Redesign and interaction design integration

• Full project lifecycle from concept to launch

• Product marketing and content creation

• Engineering Implementation and QA

• Collaborate with owners and stakeholders to establish business requirements

• Create product strategy and roadmap

• Establish KPI and timeline

• Photography & Video Production

• Content Management System and Data Asset Management for products and catalogs

• Advocate and mentor

Ideate, design and implement site features, marketing and content strategy on ERI digital properties

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• User interviews

• Data analysis & data synthesis

• Creation of user personas

• Research and create competitive/comparative analysis

• Contextual Inquiries

• Card sorting

• Evaluate, modify, update and evolve existing UX/UI process.

• Evaluate and update design project management methodology.

• Evaluate design team with special consideration to the following:

♣ Individual experience

♣ Individual training and background

♣ Self-organization capabilities

♣ Respective geographic locations

• Research and validate solutions for user research, visual graphics, web, and multimedia.

• Provide evaluation and support to cross-functioning teams including Program Management, Pricing and Enablement and In-house applications.

• Evaluate, validate and evolve current Marketing methodology.

• Help develop design discipline and implementation, providing input on user design considerations.