Aligning AI, Operations, and Customer Experience to deliver autonomous, reliable, and cost-efficient support at global enterprise scale.

Responsible for ideating, defining, and executing multiple components of Maersk’s integrated supply chain vision and automation strategy, driving scalability, resilience, and cost efficiency.

* Spearheaded the design and deployment of advanced optimization algorithms, unlocking measurable gains in service reliability and asset utilization.

* Automated issue resolution to enhance customer experience and ensure consistent outcomes.

* Designed the Grocery and Bulk DCs for Amazon's strategy to externalize its supply chain services as a 3PL.

* Designed the WMS long-term vision to enable Amazon's strategy to support Amazon's marketplace Vendors as well as Amazon's Grocery business (Whole Foods, Amazon Prime Now, and Amazon Fresh).

* Built a team from 0 to 100 to launch a new DC warehouse management system and enable externalization of Amazon's supply chain services as a 3PL company within a year.

*Designed Amazon's Grocery Distribution and Fulfillment Centers to support Amazon's Grocery businesses (Whole Foods, Amazon Prime Now, and Amazon Fresh) integrations and growth following the Amazon acquisition of Whole Foods.

* Delivered tech and process solutions to optimize Amazon's warehouse capacity to fulfill orders across its global grocery fulfillment network.