Reporting & Analytics engine at a logistics scale-up shipping many thousands of containers per month

• Architected and implemented dashboard by denormalizing data from multiple services with dbt, to efficiently query clients’ utilization of reserved container space and shipment on-time arrival percentage

• Cut page load times 46 – 76%; de-duped or parallelized network calls and replaced inefficient iframes

• Reorganized Looker API calls into one access-controlled class and migrated API version with no downtime

• Represented team at departmental Operational Excellence meetings to disseminate achievements, learnings

Patient-facing web & mobile applications for a retail pharmacy shipping over 20,000 deliveries per week

• Doubled self service rate from 21% to 41% by logging events requiring patient response to Apache Kafka and directing patients via Twilio comms toward an in-app confirmation component built in React Native

• Shipped features and fixes with CircleCI for an e-commerce app on web, Android, and iOS

• Investigated 30+ user feedback submissions during typical on-call week w/ Sumo Logic, Amplitude, Sentry

Salesforce-native flowchart automation tool at a fast-paced b2b start-up

• Reduced page load time 75% by caching database schema, updated asynchronously based on user activity

• Led cross-functional design and implementation of a setup wizard UI/UX for a round robin routing system

• Migrated graph-editing functionality in the web app from Backbone to Angular

• Mentored 90+ students on JS fundamentals, front-end frameworks, and system design

• Interviewed applicants to the program, with an eye for autonomy and problem-solving abilities

• Instructed students on how to approach daily coding challenges and refactor for optimal solutions

• Executed SOPs in a safe, compliant manner within a GMP clean room environment

• Performed parts cleaning, buffer preparation, CIPs, and SIPs to support purification operations

• Troubleshooted process issues in a dynamic team; escalated anomalies to relevant departments

• Practiced GDP and 5S organization methodology during multiple audits and a PPQ campaign

• Accrued autonomy and responsibility, with proficiency achieved in eight categories of training