**AI Enablement & Innovation Lead**

* Driving a company-wide initiative to make BILL more AI-immersive — embedding AI tools, workflows, and best practices across engineering to accelerate developer productivity and reduce time-to-

• Launched Agentic Platform–powered applications for engineering teams, including AI-assisted code review, documentation generation, and API onboarding tools — measurably improving developer velocity and reducing onboarding time.

• Championed adoption of AI coding assistants and LLM-based tooling across three engineering organizations, establishing standards, guardrails, and enablement programs to scale AI usage responsibly.

• Partnering with Product and C-suite to define the AI-first roadmap for BILL's Developer Platform, positioning AI as a core pillar of the partner and developer ecosystem strategy.

• Directed three engineering organizations (API, Embedded UI, and Bank Integrations), scaling BILL's Developer Platform into a global ecosystem driving $100M+ in ARR.

• Spearheaded the 0→1 development of an Embeddable Finance Platform with modular SDKs and UI components, powering end-to-end invoicing and payments for partners.

• Accountable for strategy and delivery of partner revenue streams, influencing multi-year product and integration roadmaps in alignment with C-suite priorities.

• Directed migration of BILL's legacy infrastructure to AWS, increasing deployment velocity, scalability, and security.

• Partnered cross-functionally with Product, Security, Compliance, and partner engineering teams to ensure trust, compliance, and long-term scalability.

• Led the successful launch of a microservice-based, robust, and scalable RESTful cloud services platform from inception to deployment. This platform incorporated multiple databases (Cassandra, HBase, RDBMS) to enhance Authorization Rate, Account, and Payment systems.

• Managed the entire product development lifecycle, including architecture, design, and development of solutions (API & Java SDK), ensuring on-time delivery and high quality through all Agile phases.

• Implemented data-driven and experimental products that resulted in a significant uplift in TPV (Total Payment Volume) and improved Authorization Rate, leading to multimillion-dollar gains.

• Headed a team of full-stack engineers, leveraging cutting-edge technology stack (ReactJS, Java, NoSQL, Distributed Cache) to enhance Authorization Rate for PayPal.

• Successfully oversaw complex partner integrations, coordinating large cross-functional teams to deliver seamless solutions.

• Provided leadership to a global team of 15+ engineers, responsible for building automation frameworks and conducting end-to-end testing for payment products using Rest API and Node.js.

• Led engineering efforts to enable customer-present authentication, resulting in an improved customer experience, higher conversion rates, and enhanced Authorization Rate.

*Designed & Built core payment/wallet capabilities using JAVA/Springboot.

*Migrated, Designed & Implemented 50+ legacy Wallet APIs to RESTful web services to sustain company’s growth

*Implemented highly available & strict latency applications with billions of calls every day.

*Built complex compliance sensitive solutions as 3DS from ground-up to stay compliant in the Europe region.

*Design & implement APIs to Pay with Credit Card Rewards provided by major issuers e.g., Chase, Citi, Discover etc.

• Collaborated closely with business leaders to design innovative testing strategies, prioritize projects, and deliver high-quality solutions within demanding timelines.

• Oversaw programs related to the Global Credit Expansion (GCE) product, re-platforming initiatives, and other key projects, ensuring alignment with strategic goals and driving value for stakeholders.

Data-Driven Pricing Strategies: Implemented techniques to assess market trends and customer behavior, leading to a 20% increase in revenue through optimized pricing models.

Algorithm Development: Designed and developed pricing algorithms that integrate dynamic market conditions, ensuring our pricing remains competitive and responsive.

User-Centric Design: Focused on building an intuitive user interface for the pricing engine, facilitating easy access and understanding of pricing structures for end-users.

A/B Testing: Led A/B testing initiatives to evaluate the effectiveness of different pricing strategies, using insights to refine our approach continuously.

Training and Support: Provided training sessions and ongoing support to teams on the new pricing tools, enhancing adoption and utilization.