Working on anti-fraud measures and payment methods

Worked on YouTube checkout flow, address management, and anti-fraud measures

• Led and managed team of 5 product designers, as head of Product Design organization

• Facilitated process of working with offshore teams

• Constructed app style guide to create consistency in design throughout company

• Worked alongside company leadership to define future product strategy and design

• Reduced user error in receipt submission flow, cutting company costs by 30%

• Managed team of 2 product designers

• Improved user retention by 24% through new app navigation and structure

• Boosted app store ratings from 2 star average to 4.5 stars with app reorganization

• Increased number of users with credit card info by 285%, adding opportunities for revenue