Experience
2022 — Now
2022 — Now
New York, NY
I build and scale internal AI-enabled platforms and distributed systems supporting enterprise banking applications.
I led observability and reliability rollout initiatives during Capital One’s Discover Financial migration, implementing APM-level tracing, defining SLIs/SLOs, and expanding telemetry coverage across migration-critical distributed services supporting millions of customers and billions in daily transactions. This work reduced migration-phase incident volatility by ~30% and improved mean time to detection (MTTD) by 25% during high-risk deployment windows.
In parallel, I design and develop internal platforms that centralize observability, reliability intelligence, and engineering insights:
• Built backend services (Node.js, TypeScript, AWS Fargate, PostgreSQL) to ingest and normalize telemetry from CloudWatch, Splunk, and New Relic.
• Developed full-stack internal tooling (React, Redux) enabling domain-level health dashboards, SEV trend analysis, and reliability scoring across banking applications.
• Reduced false-positive PagerDuty alerts by 50% by designing a context-aware alert suppression engine, saving ~90+ engineering hours per month.
• Increased observability coverage by 25%+ through cross-platform telemetry integration and automated monitoring workflows.
• Optimized Splunk ingestion pipelines using AWS SQS and Lambda to improve cost efficiency and data retrieval performance.
• Reduced SEV incidents by 35% across supported teams through reliability audits, structured SLO frameworks, and embedded observability best practices.
• Leveraged AI-assisted engineering tools (Claude Code, Cursor, Copilot) to accelerate internal platform development and debugging.
My work sits at the intersection of full-stack engineering, distributed systems, and AI-driven internal platforms—building scalable systems that improve how engineering teams monitor, analyze, and ship software at enterprise scale.
2021 — 2022
2021 — 2022
New York, NY
On the Eno team, I contributed to Capital One’s AI-powered virtual assistant called Eno, used by millions of customers, building and shipping customer-facing Android features in a regulated financial environment.
My work focused on delivering high-quality, bi-weekly releases while integrating AI-driven fraud detection and accessibility enhancements into mobile workflows.
Key contributions:
• Implemented and maintained new Android features using Kotlin, Jetpack Compose, XML, and modern Android architecture patterns.
• Led development of Eno Search and Eno Translate, collaborating closely with product managers, Android SMEs, and iOS engineers to ensure cross-platform consistency and performance.
• Integrated Eno’s AI capabilities into fraud detection reporting workflows, improving detection accuracy and enhancing customer accessibility.
• Modernized the Android frontend using Jetpack Compose and design alignment through Figma, improving maintainability and development velocity.
• Proactively monitored and resolved production issues through regression testing, Firebase alerts, and PagerDuty incident workflows.
• Participated in incident scenario testing and on-call rotations, ensuring stability of customer-facing banking services.
• Partnered with backend, NLP, and platform teams to align mobile feature delivery with AI model capabilities and backend service performance.
This role strengthened my experience in customer-facing AI applications, cross-functional collaboration, production-grade mobile engineering, and shipping features at scale within a high-traffic financial ecosystem.
2020 — 2021
2020 — 2021
New York, NY
Contributed to backend fraud detection systems supporting high-volume banking services, integrating AI-driven model insights into real-time transaction monitoring and reporting workflows.
• Collaborated with fraud data science teams to integrate model outputs into distributed banking services, enabling real-time fraud risk scoring and alert generation.
• Improved fraud detection pipeline observability by implementing telemetry, logging, and alerting across critical transaction services.
• Enhanced fraud alert precision by refining monitoring thresholds and reducing redundant alert noise by ~20%, improving signal quality for fraud operations teams.
• Supported production reliability for fraud-critical services during on-call rotations, maintaining high availability across systems processing millions of transactions daily.
• Participated in incident scenario testing and resilience planning for fraud-related service disruptions in a regulated financial environment.
This work strengthened my experience operating at the intersection of distributed systems, AI model integration, and high-availability backend infrastructure.
2019 — 2019
Greater New York City Area
Migrated data from an IBM DB2 database on prem to a Postgresql database on AWS cloud with sed scripts to format differences between data. Used ReactJS & NodeJS to create a web application hosted on an AWS EC2 instance to access the Postgresql data through JSON libraries. Worked with data engineering team to create a create a second web application with PHP to access remaining IBM DB2 data. Learned and tested graph data with Neo4j & collaborated with co-interns to pitch a presentation on the use cases of graph databases such as AWS Neptune and Neo4j.
2018 — 2018
2018 — 2018
New York, NY
Android engineer Intern at Audtra. I improved UI/UX of Audtra Android app to match iOS counterpart
Education
University of Illinois Urbana-Champaign
Master of Business Administration - MBA
2026 — 2028
University of Maryland
Bachelor of Science
2017 — 2021