Redmond, Washington, United States
• As part of Geneva analytics team, discovered scope of improvement throughout Azure for its overall growth. Created application (Product 360) which helps Azure PMs and the Leadership to have a better understanding of the business, which eventually proved to be an essential application for running various Business Review meetings in Azure.
• As a tech lead, I was mentoring the application team of Product 360, to drive features using Revenue, Usage, Support, Customer etc. datasets for creating actionable insights which connects Azure customers to the PMs, field and support engineers.
• Designed and implemented complex architectures which facilitate greater impact on growth of the product. Implemented Service Oriented Architecture with Micro-Services to process terabyte scale data on every hour.
• Created Azure customer model by correlating it with financial data which resulted in reliably (>99.9%) mapping customer’s revenue with usage and support. This dataset is used throughout Azure, as a master list of Customers and its Subscriptions, in 200+ external and internal applications within Microsoft.