• Lead and own end-to-end design across complex healthcare products, driving initiatives from discovery and concept exploration through high-fidelity execution and implementation

• Developing deep domain expertise in U.S. healthcare and PACE programs, translating regulatory constraints and unique clinical workflows into intuitive, compliant product experiences

• Design scalable end-to-end solutions while strengthening the design system, leading usability testing to drive data-backed solutions, and championing user-centered practices across teams

• Created intuitive user-centered design solutions for complex workflows that guides users to easily navigate and complete tasks in the CareXP platform

• Designed and iterated on low and high fidelity wireframes to visualize concepts quickly using Figma and Miro

• Partnered closely with research, development, product, and stakeholders to ensure designs are feasible, optimized, and aligned with business goals for a seamless user experience

• Developed, managed, and maintained a comprehensive design system across multiple teams in Canopy, an electronic medical record (EMR) interface that is easier to use than traditional EMRs

• Facilitated workshops utilizing human-centered design practices to collect other teams’ feedback and thoughts on new UI components and features

• Simultaneously designed high fidelity wireframes for multiple projects while maintaining the visual consistency of the product

• Designed low and high fidelity wireframes based on user research such as interviews and surveys

• Facilitated interviews to gain user insight and feedback on low and high fidelity designs

• Collaborated with project managers and developers to implement designs according to the wireframes

• Established the design system using Figma

• Collaborated with the development team to implement quick feature designs and fixes for a virtual immersive event platform