San Francisco, California, United States
Sole designer across two product areas: subscription management tools for enterprise admins, and the pricing platform that powers every Autodesk transaction.
Subscription management: Led UX across three connected phases for enterprise admins managing 50+ subscriptions: bulk renewals, spending visibility, and AI-powered recommendations. Reduced a 2-hour manual renewal process to 5 minutes, and measurably improved renewal completion and reduced support tickets across both renewal and billing workflows.
Pricing platform: Designed reusable patterns (multi-step creation, contextual filtering, inline validation) that started with renewal discounts and absorbed promotions, volume discounts, and value-based pricing. The platform serves 100,000+ price variants across 100+ products for Autodesk.com, reseller partners, and internal sales teams. Promotion setup time dropped by at least half, and configuration errors were eliminated.