• Manage System Test Lab including installation/configuration of OS, applications, RHEL security patches.

• Manage all different networks in the lab to create seamless testing environment.

• Test proprietary software application.

• Implement process/policies to improve System Test process.

• Manage all the internal and external audits for ISO.

• Managed QA process for clinical trials.

• Installed and configured application.

• Wrote/Tested SQL queries to extract data for testing.

• Managed/Wrote automation test scripts using C#.

Working as a Sr. Software QA Engineer in fast paced Agile environment.

• Led testing efforts in Olo’s Tools team responsible for all the backend setup for enabling online ordering for restaurants.

• Used Selenium/C# for creating automation scripts for web application.

• Wrote SQL queries to query/update the database for testing purpose.

• Used Postman and JMeter for REST API automation testing.

• Participated/Lead in daily standup meeting to provide status.

• Involved in project to integrate existing billing system to Salesforce.

• Use JIRA for defect tracking and documenting stories.

• Updated JSON code to send API requests.

• Participated in process review meetings to improve the testing practices.

• Used Github to merge PRs after testing was completed.

• Used TeamCity and Octopus for deploying releases to testing environments.

• Used SQL Workbench to query RedShiftETL database.

Managed QA, BA and Production Support. Mainly responsible for managing and setting up BA/QA policies and procedures and manage field related issues. Managed resources US and in china. GENEWIZ has many projects affecting internal and external customers. Responsible for managing testing across all the projects including web applications as well as ERP application. Also responsible for managing BA resources onsite.

• Managed a team of QA and BA onsite and offshore.

• Experienced working in Cloud based environment.

• Created automation test scripts using Selenium/Java/QTP.

• Wrote SQL queries to query/update database using MS SQL.

• Communicated with business users (internal and external) to collect requirements and provide demos for the new features.

• Communicated with developers and other departments on daily basis.

• Setup Test Case/Defect Management tool (JIRA)

• Managed multiple projects/resources simultaneously (Web based and ERP).

• Perform testing on day to day basis on different applications such as web applications as well as ERP (Epicor and NetSuite).

• Testing integration between web application and ERP application.

• Created Business Requirement Document.

• Managed UAT with internal and external customers.

• Provided technical support to internal and external customers.

• Involved in Functional, Regression, UAT, Load, Soak and Performance testing.

Field support engineer for Tyco Electronics Subsea Communications (Undersea systems). Acted as a liaison between TE SubCom and customer to provide day to day field support as well as upgrading and maintaining their TEMS and firmware.