Developing ITSM Workforce Optimization

Built automated data scrapers using Python Scrapy framework, Selenium Webdriver and PhantomJS.

Designed, built and maintained responsive Single Page Applications for internal and consumer-facing products based on today’s modern JavaScript frameworks. Worked closely with a global team of developers to communicate project status, issues and provide best practices in web development including architecture, tooling and design patterns.

• Developed a web application to display team scoring based on pre-defined metrics. The app enabled managers to grade their team members and provided an ability to export performance reports in CSV & Excel format.

• Performed automated unit testing and established continuous integration workflow.

• Participated in code standards and code reviews.

Developed web applications using modern JavaScript frameworks with oversight for product’s front end quality. Supervised front end team and partnered with backend team to provide suitable solutions for entire architecture. Defined code style/convention for the teams and determined technologies to be used in the projects.

• Led team to successfully deliver the front end application in compliance with all requirements.

• Improved front end team’s coding process and conducted training to ensure team alignment and to teach new technologies in modern front end development.

• The project served as a template for company’s subsequent front end projects.