• Led, designed and implemented integration project to integrate Preview Mode into a core platform-agnostic Alexa component, which completely eliminated partner-Alexa integration effort down to zero.

• Implemented Frustration-Free Discovery logic with DSN-SD to accomplish 1-click Alexa registration on 3P devices.

• Led, designed, implemented and launched a new project to implement time-bound version of Preview Mode, an Alexa feature that offers Alexa experience without registrations, which successfully boosted 8% of registration rate.

• Implemented a new feature to raise product privacy standard by removing customers related speech data within 30 days.

• Streamlined partner onboarding process and reduced workload from 6+ weeks down to 3 weeks.

• Implemented timely fix to unblock million-users partner launch.

• Reduced performance incidents by 100% after creating the first performance testing framework of Rubrik.

• Built mocking tools to easily create over 100k objects for scale testing.

• Enhanced security by automating SAML SSO authentication testing flow.

• Cut 50+% testing cost by updating CDCI (Jenkins) dashboard configurations and Google Kubernetes node type.

• Shortened SMTP configuration setup time by 30% upon developing CLI tools for REST-ful APIs.

• Implemented automations in Python, SQL, and Scala to perform stress and scale test.

• Designed integration and performance test plans for new features (UI and Backend).

• Built testing frameworks for test automations.

• Generated 20+ SEO (A/B Testing) Advertisements.

• Scraped over 3K websites with more than 500K blog articles and Facebook posts.

• Worked closely with Hong Kong Tourism Board for 3 main promotion projects.

• Developed Customer Enquiry Analysis tools and analyzed more than 3K enquiries.

• Developed Global Facebook Page’s content pillars and structure.

• Brought 10 new Affiliates to the company.