Gorgias provides an integrated helpdesk for e-commerce brands, making it easy to deliver personalized support and automation across multiple channels. Connect all your business and social apps, and turn customer support into a revenue generating activity!

We currently serve over 8,000 businesses including Timbuk2, Steve Madden and MVMT.

• Offered multidisciplinary design services including branding, communications design, web design and UX/UI design for a variety of businesses, entrepreneurs, and organizations.

• Provided photography services including professional portraits, event coverage, and documentary-style photography and video production for non-profit organizations.

• Works with product manager to compose and iterate screens and flows for the flagship social recommendation mobile app launching this fall.

• Collaborates with visual designer to build web-based user and administrator portals to complement mobile experience, upload content and connect third party applications (Netflix).

• Collaborates directly with the startup’s CEO and Head of Engineering as lead and solo designer to ship v1 of Cortina, a desktop Saas platform that allows brands to build their own eCommerce marketplaces.

• Developed branding and Material-UI design system in Figma, and continues to manage and expand product design patterns.

• Reduces complex problems through user interviews to define product needs and opportunities.

• Designs and iterates on user flows, prototypes and high-fidelity visuals.

• Annotates designs and works closely with engineering to build out platform modules and continuously improve on designs as new requirements are defined.