Fremont, California, United States
• Delivered a complete inflight ordering system for low-budget airlines, including both passenger and crew portals, improving operational efficiency and enhancing user experience.
• Designed and implemented Aerkomm’s first design system, streamlining the design process, improving consistency across platforms, and reducing development time by 30%.
• Led end-to-end product design as the sole Product Designer, creating wireframes, high-fidelity prototypes, and information architecture for Mobile and tablet platforms.
• Conducted user research and usability testing, refining product features to enhance accessibility and improve workflows for time-sensitive tasks in the crew portal.
• Optimized passenger ordering workflows.
• Redesigned crew dashboard workflows, reducing order processing times.