I design workflows and experiences that take your users on a journey to bring them to a point of meaningful accomplishment. My approach to user-centered design leverages a deep understanding of users in order to build trust and promote confidence in your products and services.
I listen closely, offer careful advice and produce UX deliverables that fit your needs. My cross industry experience spans the full set of UX skills including user analysis, contextual inquiries, field investigations, workflow analysis, persona development, user journey mapping, style guide and visual spec design, wireframes, high fidelity prototypes, usability testing, and working closely with stakeholders to ensure a smooth and confident hand-off of all deliverables.