Software engineer on the internal services team, shipping features across the stack, with a focus on backend.
• Led end-to-end feature development and maintenance of the billing system responsible for flagging member accounts for utility bill payments.
• Automated several processes using web-hooks and scheduled job that brought manual review times down from 10+ minutes per instance to 1-2 minutes.
• Built full-stack features for solar credit application to utility bills, ensuring seamless data retrieval and boosting user trust with mistake-free, on-time payments. Reduced customer support requests significantly.
• Successfully performed migrations for a comprehensive data model revamp and to accommodate a expanding customer channels, transited a monolith to React/Typescript frontend, Ruby on Rails backend, GraphQL API achieving total data accuracy using Datadog, GitHub Actions, and AWS
• Ensured test driven development practices, efficient GraphQL queries, updated engineering and stakeholder documentation