Designing consumer and SaaS software solutions that connect homeowners with home remodeling pros.

• Leading the design of 3D Floor Plan features and improvements (3D rendering, AI image to 3D, LiDAR scanning) to help pros better visualize remodeling projects

• Identifying opportunities and launching improvements to boost lead conversion strategies, core platform efficiency, and close critical product gaps

Facilitated 130+ design group critiques and mentorship sessions for UX design students

Led early-stage research and concept development for next-generation workforce tools that expand Workday into new verticals and revenue streams.

• Led mobile design of the new AI-powered Workforce Scheduling solution from 0-1, successfully launched in October 2021 to 260+ stores and 20K+ end users

• Incubated emerging technologies (AR/VR, facial recognition, robotics, wearables), providing leadership with strategic advice on innovation opportunities

• Partnered with product, engineering, research, design systems, and accessibility on visionary initiatives to reimagine core workflows throughout the Workday ecosystem

Produced and designed visual media content to support global training initiatives and boost product retention.

• Redesigned and managed the 8x8 Academy eLearning & courses website, improving product onboarding and significantly reducing customer support tickets

• Directed and produced live-action and animated tutorials, marketing videos, and global live streams to educate and engage customers

• Mentored 3 design and videography interns

Provided end-to-end creative services, specializing in digital storytelling (web design, motion design, videos) and immersive experiences (3D projection mapping, virtual reality, haptics, live games)