San Francisco, California, United States
• Led 6 team members and derived the technical design for a project targeting an external client application to sync the completion status of user onboarding tasks to an internal checklist.
• Reduced shipment exceptions by 40% by improving the internal user workflow to reduce manual task completion; thus, saving ~15 hours a week in manual work and improving worker productivity.
• Reduced average client time to verify payment from 2 weeks to 4 days and decreased the percentage of blocked customs bond purchases due to unverified payment methods by 25%.
• Ideated a solution to automate invoice CSV creation by consolidating data from multiple sources to enhance processing speeds, and using Looker to provide a dynamic and easy to use interface for non-technical users.