• Xbox Hardware Prove-of-Concept phase prototyping lead TPM, drove the progress with Sourcing on RFx submission to potential suppliers, SOW contracting, Dev cost negotiation, Product definition with ID/PdM to form the requirements for the 2nd Party to design and execute, led the collaboration and delivered in 5 weeks as a record time.

• Accessory-Controller Special Edition/Limited Edition TPM, simultaneously drove and managed various programs to achieve GTM requirements respectively.

• Lead TPM for driving Cost-Reduction initiatives, mitigation of the Continuous-of-Supply risks for the In-Production products and Sustaining, Host MCRB Forum for the review and drive the progress to Identify/Assess/Validate and Implement the changes to achieve target ROI and improvement on efficiency.

• Lead TPM for Console refresh with updated key components such as SOC, Memory, Thermal. Integrated tech upgrade program for advancing performance and achieving higher profit.

• Xbox Next-Gen Consoles / Controller Hardware Development Program Management. Collaboration with internal/external teams on planning/scheduling/execution of each phase of the development EV/DV build activities, implement product design and changes for validation and achieved the goal of the program.

• Tier 1 supplier CM management on BUILDs planning, forecast, material, readiness, CTB, delivery of PCBA SMT and Box builds, via Build Instructions, OnePDM ECO/Deviation releases, host collaboration calls. Drive and optimize CM capabilities.

• 3rd party Suppliers management for materials, custom parts, consign parts, revision controls, forecast and Purchase Orders; to fulfill the demand and requirements for the build.

• Rack level Compute / Storage / GPU Servers ODM / Contract Manufacturing global business operation.

• Customer / Partner relationship maintenance and development, Amazon Web Services account management.

• Contract discussion and negotiation to implement 3rd party operation. RFP and SOW review.

• Bridging communication and coordinate among customers and factories, R&D, Quality/Service and suppliers.

• Drive Revenue by maximizing Order placement, Forecast analysis, Sales review vs Budgetary plan, Inventory control.

• Products / Services / Processes life cycle management to deliver value to customer.

• NPI platform development activities with TPM / R&D.

• Project Manager for TOSHIBA’s B2B model products focusing on TECRA and PORTEGE laptop PC series for US market and Latin America.

• Project Manager for TOSHIBA’s CTO(Customer-to-Order) projects for more than 40 Enterprise Customers.

• Laptop PC Roadmap project management including Hardware platforms transitions and Software / OS releases.

• Supply Chain Management for In-House / OEM / ODM (Inventec/Quanta/Compal/Pegatron/BYD) overseas factories for laptop PC products.

• Managed and coordinated with all Local / Global teams and third parties and improved Engineering metrics including Specification setup / handling, BOM accuracy, Parts management, Localization / Documentation, Regulation requirements, ECN / ECO management, Production information release.

• Successful launches for the Feature SKU / Build-to-Order New Products Introduction (NPI) for each advanced platforms and Microsoft new OS releases, drive projects tasks to meet schedule and Time-to-Market.

• Achieved goal for the growth of special requirements Customer-to-Order by managing the setup and process for the Enterprise Customers, in 2015-2016, managed over 40 accounts including Corporation and Schools Districts.

• FAI(First Article Inspection) approval task ownership to fulfill FCS(First Customer Ship) on schedule.

• Technical support to Service Engineering / Logistics for customer satisfaction.

• Earned Toshiba’s Standing Ovation Award for Global SCM Project, implemented new processes for supply planning.

INVENTEC Distribution(North America) CORP., Houston, TX, US, 2005.11~2006.07

Manager, Project & Business, Service operation

¨ Optimized service operation efficiency, quality assurance and improved parts TAT.

¨ Logistics planning and coordination with customers, local and overseas factories.

¨ Major customers contact for all issues, customer relationship maintenance.

INVENTEC CORP., Irvine, CA, US, 2003.10~2005.11

Manager, Service Division, North America Service and Quality

¨ Implemented Service Strategy proposals and solutions for North America

¨ Setup on-site service team for laptop PC repair and issue analysis

¨ Service parts supply planning

¨ Handled special customer claims

Section Manager, Project Development Division, Personal Computer Business Group

¨ On-site representative, North America

¨ Setup logistics communication channels, setup Direct Shipment process.

¨ New project issues communication and resolve with team members from both sides.

¨ Support the project sign-off process for new factory production setup.

INVENTEC CORP., San Jose, CA, US, 2003.02~2003.10

Project Manager, Project Development Division, Personal Computer Business Group

¨ Production models and new projects issue communication with customers in NA region

INVENTEC CORP., Taipei, Taiwan 1999.02~2003.02

Project Manager, Customer Value Dept., PC Division II

¨ New business development, proposal presentation.

¨ Project Manager of the first laptop PC OEM project for new customer.

¨ Product specification, project development scheduling, design review in each phases, model planning and volume production transfer.

¨ Project issues management and communication for quality assurance.

¨ Fulfill customer satisfaction and requirements, commitment for Time to Market.

Project Manager, Customer Value Dept., PC Division

¨ Laptop PC OEM project management.

Software Program Manager, International Operation Dept., PC Division

¨ Cross platform BIOS / Software components / Drivers / Preinstall images / QRCD.

BIOS / Software Engineer, Software Technology Dept., Portable Business Unit

¨ Cross platform laptop PC projects BIOS maintenance / debug / troubleshooting / implement solutions for hardware devices, implement new technology.

¨ Software and device driver implementation and management.