• Led day to day operational meetings (scrum, pre-planning, grooming, and retro) and ensured each Jira ticket aligned with the team’s KPIs
• Attended and led x-functional meetings for team's Global SEO, Edit URL, and Reply to a Review projects
• Narrowed in on new problem area through data analysis, competitive analysis and product walk-through insights
• Chose problem area to tackle based on company mission fit, highest ROI and highest potential for customer satisfaction
• Worked closely with design, content and marketing to prototype potential solutions, iterating on these through user testing
• Selected KPIs for each stage of launch in order to gage the success of our Remote Accountant solution
• Presented problem scope, solution and KPIs to leadership and launched Remote Accountant AB test