Building out a RESTful Policy Tester API to enable Cloudflare customers to preview the impact of new Zero Trust Access policy configurations against their entire user base. Designing full stack interaction to provide real-time updates of processed users to the frontend client and utilizing server-side and client-side pagination for further efficiency. Leveraging Cloudflare Workers, Durable Objects, and RPC for the backend design and storage components.

Developing a powerful automation system to create 'Zero-Touch' tickets for Technical Support Engineers, reducing volume of manual tickets in designated categories by 85%. Integrating with machine learning tooling and linking various systems for auto-fill, ticket creation, and auto-response process (Python, GoLang, JavaScript, Zendesk API).

Collaborating in a team of eight student software developers (5+ hrs/week) through client consulting program of Codeology (Berkeley Computer Science student organization). Engineering an employee scheduling system using Typescript, React, Firebase, and Tailwind within full-stack project.