Seattle, Washington, United States
• Collaborated with the operations team to develop an automated maintenance workflow, significantly reducing manual efforts and enhancing efficiency in resolving user maintenance issues.
• Lead the integration of a third-party smart lock into the iOS application using Swift, Android application using Java and Kotlin, and involving the utilization of React Native native modules.
• Developed integrations with CustomerIO and Twilio for seamless messaging to customers. Additionally, leveraged Twilio to implement Voice over Internet Protocol (VoIP) capabilities.
• Revamped the user interface and user experience of the customer rental application on both mobile and web platforms, creating a more structured and user-friendly layout.
• Developed a variety of tools on Retool, a low-code platform, to enhance operational efficiency and simplify tasks for the operations team, streamlining workflows and automating processes.