Business and technology professional with 14 years of continual process improvement, refinement, and enhancement experience across a broad range of functions and diverse industry segments.
Experience
2022 — Now
New York, New York, United States
Leading the Innovation and Engineering department in execution of API development efforts: application strategy, systems infrastructure, automated workflows, process documentation, prioritizing backlog, communicating desired outcomes to drive outputs to development teams, managing deployments, and business-development relationships. Served as Product Owner for Publishing efforts under NAS UW Solutions Shared Services department until first quarter of 2021 when the document solutions work and “Frictionless Publishing Development Model”' were transitioned to various Unqork application development teams and Document Content Solutions respectively.
• Product owner for a cross-team collaboration flagship initiative, Whole Account Solution, to aggregate disparate data to be made available to use in new and interesting ways with a focus on identifying cross selling opportunities.
• Drove and promoted strategies for a “Frictionless Publishing Development Model” to improve GRS delivery. The model was adopted by Document Content Solutions (DCS) department which fostered a cross-team collaboration and transition to continue evangelization across the organization.
• Recognized by RT Specialty CEO & Liberty CUO for value added to Builders Risk (Property/Construction) external broker portal application
2020 — Now
New York, New York, United States
Leading the North America Innovation and Engineering department in execution of API development efforts: application strategy, systems infrastructure, automated workflows, process documentation, prioritizing backlog, communicating desired outcomes to drive outputs to development teams, managing deployments, and business-development relationships. Served as Principal Software Engineer for Document Solutions efforts under NAS UW Solutions Shared Services department until first quarter of 2021 when the document solutions work and “Frictionless Publishing Development Model”' were transitioned to various application development teams and Document Content Solutions respectively.
• Product owner for a cross-team collaboration flagship initiative, Whole Account Solution, to aggregate disparate data to be made available to use in new and interesting ways with a focus on identifying cross selling opportunities.
• Drove and promoted strategies for a “Frictionless Publishing Development Model” to improve GRS delivery. The model was adopted by Document Content Solutions (DCS) department which fostered a cross-team collaboration and transition to continue evangelization across the organization.
• Recognized by RT Specialty CEO & Liberty CUO for value added to Builders Risk (Property/Construction) external broker portal applications
2018 — 2020
New York, New York, United States
Leading the North America Specialty Underwriting Solutions department in executing all forms management & policy issuance efforts: application strategy, systems infrastructure, automated workflows, process documentation, prioritizing backlog, communicating customer needs in terms of deliverables to application teams, managing deployments, and business-development relationships. Served as Product Owner for document solutions efforts under NAS UW Solutions Shared Services department and directly responsible for being the voice of the customers across four profit centers in both surplus lines and admitted capacities.
• Focus on continuum of data, coding conventions, and reusability positioned and enabled parallel development efforts
• Reduction of product development efforts from 6 months to 4 weeks
2017 — 2018
2017 — 2018
New York, NY
Leading the US Regional Publishing Team in executing all forms management & policy issuance efforts: application strategy, systems infrastructure, automated workflows, process documentation, coordinating timelines and deliverables, managing deployments, branding, and business-development relationships. We strive to provide strategic and transformational value-added quality in the accuracy, completeness and expediency of US branded policy documents across all US Specialty Lines of Business for Policy Issuance across various underwriting systems. As a result, we have a centralized facility for product policy document management while collaborating to effectively maintain a “One Form, One Place” approach to developing policy forms & endorsement wording, manuscript control, managing product filings and system support/implementation across a suite of shared services.
2015 — 2017
New York, NY
A discipline for continuous improvement of organizational activity by modeling that activity as a process, analyzing, simulating, and measuring the effectiveness of business in terms of those models.