Team lead for business unit which provides Cloud services to run Medical Record applications. Directly responsible for:

Escalations from members of all parts of business.

Coordination for a team in six different locations, three countries, and five time zones

Database administration

Management of physical and virtual servers spread among nine different facilities

Monitoring of applications, servers, connectivity, and data center environment

Firewall and Router management

Network security

Nationwide connectivity solutions

Active Directory management

Application maintenance

New client setup

Client support

Internet connectivity, core network, and co-location networks for all facilities

Assist Client Executives in maintaining relationships

Work with Sales Representatives to build new relationships

Maintained and extended e-commerce site which was the primary source of purchases for company with over $100 million in yearly revenues

Hardened site to pass audit required to get in good standing with the PCI Security Standards Council

Collaborated with colleagues in different business units to provide custom internal tools