QTBIPOC is a 503c non-profit mission-driven organization empowering the next generation of LGBTQ + BIPOC designers and researchers with free accessible design education, mentorship, and networking opportunities to break into the digital creative industry/tech.

Responsible for:

• Develop and evolve curriculum focusing on human-centric design thinking, strategy, and process, building wireframes lo-fi-hi-fi in Figma, developing interactive prototypes, UX research (both generative and evaluative methodologies), customer journey map, user flow diagrams, and foundational UX design principles

• Emphasis on Lean UX, rapid prototyping, user testing, research evaluation and report synthesizing

• Service and support - Cultivate a welcoming, supportive, inclusive community/environment fostering a continuous learning

journey of 3 cohorts, graduating 120+ UX Designers and Researchers enriching their career prospects

Delta Dental is the largest dental system plan in the United States. We provide exceptional service to 68 million customers who use our products. As a Product Designer & Researcher, I curated high-quality data-driven research and designs for the organization. A holistic and systems thinker—strategically align our enterprise goals to our customer's needs. I champion the voice of our users and bring them back to the business to ensure we're building the best digital products and services. Bridging research insights and turning them into impactful, elegant, and intuitive designs is my forte.

Awards: DIB Foundation Leader, A11y Champion

Product Designer within the HP Global Digital Experience & Marketing Innovation team. Leading end-to-end ux design and user research initiatives ensuring a cohesive, delightful, innovative, and user-friendly ecosystem across HP.com.

Core responsibilities:

• Discover and empathize with our B2B and B2C user's pain points through qualitative moderated studies within each BU and report share to key stakeholders delivering actionable solutions

• Optimizing the marketing framework by strengthening brand trust and loyalty through designing digital experiences that exemplify great storytelling, simplicity, and human-centered guided customer journeys

• Collaborate with key stakeholders and managing partners to define KPIs, plan and conduct user research, implement data-driven design enhancements, launch, and re-test to measure success

• Lead design and collaborate with PMs and stakeholders to optimize key business landing pages based on B2B benchmark study.

• Lead designer in the HP Planet Partner's Global Ink and Toner Cartridge Recycling B2B SaaS; Optimizing dashboard and recycling supplies ordering confirmation flow

Toolbox: Adobe XD, Sketch, Figma, Zeplin, Axure RP, Invision, Usertesting.com, Optimal Workshop, Optimizely, Clicktale, Usabilla, Zoom, etc.

Hero Digital is a customer experience design agency that turns vision into reality—crafting iconic experiences, building customer loyalty, and delivering results. At Hero, I worked as a UX/UI designer on projects with iconic organizations such as Salesforce, Sephora, Intel, Technicolor, Nerium International, Silicon Labs, Agilent, and TXU Energy.