• Managed localization efforts for large scale integrated marketing campaigns across 16+ international markets; partnered with cross functional stakeholders to define requirements and manage timelines

• Designed and implemented efficient and scalable end to end localization processes for various content types; continuously optimizing processes in iterations through stakeholder feedback and learnings

• Built and maintained relationships with cross functional and international stakeholders to promote localization best practices and deliver high quality transcreated content

· Handled day to day global sourcing and resource procurement operations with third party vendors to meet business needs

· Tracked monthly vendor performance metrics to ensure SLAs are met and project performance is aligned with business needs and strategic objectives

· Managed monthly closing activities for all bank projects, facilitate monthly governance status meetings and coordinate with business stakeholders to ensure timely processing of payments

· Managed a four person Project Manager team, overseeing an average of 40 localization projects daily

· Streamlined team structure and communication procedures to increase efficiency in project work and consistency in project deliverables

· Defined performance of key client accounts, analyzed profit margins and reported KPIs and quality metrics to drive business goals and strategies